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Our Privacy Policy – How We Keep Your Account Safe

When you open an account with gebyar4d link and deposit through DANA, OVO, GoPay or QRIS, your personal and payment information stays encrypted and protected.

Account data encryptedPayment info securedYour access rights explained
gebyar4d link Our Privacy Policy – How We Keep Your Account Safe
REACH OUR TEAM

How to Request Changes to Your Data

Your privacy is your right. If you want to see what data we hold about you, request a correction, or ask us to delete information that's no longer needed, contact our support team using one of the channels below. We respond to data access requests within five working days.

Team online

Live Chat

Available 24 hours, seven days a week. Open your account dashboard, tap the support icon, and chat directly with our team to request data copies or corrections.

Email Support

Send a detailed request to our privacy team. Include your account number and the specific information you want to access, modify or delete. We reply within 48 business hours.

Account Settings

Update your own information directly inside your account. Go to Settings > Profile Data to change email, phone or address. Changes take effect immediately.

SECURITY STANDARDS

How We Protect and Store Your Information

gebyar4d link uses 256-bit SSL encryption on every login and payment screen, the same standard used by banks. Your account password is hashed and stored separately from your profile data.

Encryption Standard

All account logins and payment transfers use 256-bit SSL encryption. Your password is hashed and cannot be reversed, even by our admin staff.

Payment Data Handling

DANA, OVO, GoPay and QRIS transaction details are never stored after completion. Only encrypted reference codes appear in your withdrawal and deposit history.

Data Retention Policy

Your account profile is kept active as long as your account exists. Deleted accounts have personal data removed within 30 days; transaction logs stay for seven years for tax and regulatory compliance.

Security Testing

We conduct monthly penetration tests and annual third-party security audits. Any vulnerability found is patched within 48 hours of discovery.

Breach Notification

If a breach occurs, affected users and authorities are notified within 24 hours. You'll receive a direct email and an alert inside your account dashboard.

Privacy Contact

Questions about your privacy rights or data handling? Email [email protected] or use live chat 24/7. We respond to all privacy inquiries within 48 hours.

Privacy & Data Access Questions

Below are answers to the privacy questions our players ask most often. If your question isn't covered here, reach out to our support team—we're here to clarify your data rights and how we handle your information.

Yes. Contact support via live chat or email [email protected] and request a data export. We'll prepare a file with your profile, account history, payment records and login logs within five working days. The file is encrypted and sent securely to your registered email.

Transaction records (DANA, OVO, GoPay and QRIS deposits and withdrawals) are kept for seven years to meet tax and regulatory requirements in Indonesia. Your account profile and game history remain accessible as long as your account is active.

Your payment details are never sold or shared for marketing. Payment processors (DANA, OVO, GoPay and QRIS) see only the transaction details they need to complete your deposit or withdrawal. Law enforcement may request data where local law permits.

When you delete your account, your personal information (name, email, phone) is removed within 30 days. Transaction logs stay archived for seven years to meet legal obligations. You can request permanent deletion of transaction data by contacting support in writing.

We use cookies to remember your login, store your game preferences and track your lobby behaviour so we can improve your experience. You can disable non-essential cookies in your browser settings, but some features may work less smoothly. Essential cookies for security cannot be turned off.

Go to Settings > Profile Data in your account dashboard to update email, phone or address instantly. For corrections to your identity document or tax information, contact support with a photo of your updated document. Changes are verified within 24 hours.

Contact our privacy team immediately via email [email protected] or live chat. We'll investigate within 48 hours. If you believe your rights have been violated, depends on local law you may also file a complaint with the relevant local data protection authority in your region.